We provide professional field visits where in-person attendance is required to progress a case. These visits are used to establish contact, deliver or collect documents, obtain signatures, verify information, or capture evidence at an address when electronic or postal methods have proven unsuccessful. All field visits are conducted with discretion and professionalism and are supported by clear, structured reporting.

We offer two levels of field visit to reflect the complexity of the instruction. A standard field visit allows up to 30 minutes on site and is suitable for straightforward instructions. This service can include photographs where required and is always supported by a detailed written report. An extended field visit allows up to 1 hour on site and is intended for more complex matters. The extended visit provides additional time for in-depth information gathering, evidence collection, or engagement with individuals or third parties as necessary, and also includes photographs where required and a detailed written report.

The following outlines our core field visit services. If you require support with a specific or tailored instruction not listed, we welcome you to contact us to discuss your requirements.

Our client contact and re-engagement service involves an in-person visit where individuals cannot be contacted remotely. During the visit, we attempt direct contact at the address provided, gather key details relevant to your instruction, and, where appropriate, provide the individual with your contact information. A clear report is produced summarising the outcome of the visit. This service is particularly suited to tracing witnesses, verifying statements, and contacting individuals who are unresponsive or difficult to reach.

Our document handling and signing service provides secure, face-to-face delivery or collection of formal documents. We hand-deliver correspondence such as forms, notices, tenancy documents, or financial statements, obtain signatures where required, and return scanned copies to you promptly. Each instruction is supported by a clear report summarising the visit.

Our in-person ID check service is designed for situations where identity verification is required, including compliance checks, high-value claims, or litigation matters. During the visit, identification is visually inspected, relevant details are recorded, and a clear report is produced summarising the findings.

Our evidence capture service provides in-person photographic documentation where visual evidence is required. We attend the location as instructed, capture clear photographs that are date- and time-stamped, and produce a detailed report summarising the visit and the evidence obtained.

Our address verification service is used where remote checks are insufficient to confirm an individual’s address. We attend addresses linked to your records, conduct enquiries in line with your instructions, confirm whether the individual resides at the location, and provide a clear written report.

All field visits are conducted strictly within UK legislation. Every instruction is handled discreetly, professionally, and with due regard for accuracy and accountability.